Terms & Conditions
If you have any questions , please contact us at firstname.lastname@example.org
BG Benton Ltd is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Making A Purchase – Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. Please note that all prices quoted include VAT at 20 percent.
We accept all major cards via WorldPay. Not withstanding the first paragraph above, If you are shopping from outside of the UK, your credit card company will convert the transaction to your own currency.
When your confirmation of order is received, it is to indicate that we have received the order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case of an unscheduled manufacturers price increase, errors & omissions on our part, or we are no longer able to supply a particular product due to manufacturing or supply issues. If there is a variance in your order, we will contact you first to ensure that any change is acceptable. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. If you receive the order not as advertised BG Benton will collect and refund with immediate effect at no cost to the buyer.
If there are products you may wish to purchase which cannot be found in our store, please don’t hesitate to contact us either by phone or e-mail, when we will endeavour to source them for you.
For large or complicated orders, we would prefer to discuss your requirements first. When delivery schedules, large order discounts can be arranged.
Refunds & Returns: If you wish to send back your item as you are not happy we are happy to refund you. Please note, if you have purchased an item with free shipping, we reserve the right to refund the cost of the goods minus the cost of shipping of our standard flat rate.
Damages & Claims: If you receive your order damaged, you must sign for the item as “DAMAGED“. We also require photographic evidence of the item(s) claimed for clearly showing damage to external packaging, internal packaging, parcel label on item and damage to the item. Failure to do so will result in us not being able to refund or replace items.
Tax Charges – For orders made from the UK or other European Union Countries, prices quoted now include VAT.
Credit Card Security – WorldPay uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, their public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate Worldpay to obtain confidential information
Cancellation Fee – We reserve the right to charge a cancellation fee if you the (customer) wish to cancel.